Software Support Agreement (SSA) - Site is coveredĮnhanced Software Support Agreement (ESSA) - Site Warranty - The site is still under original Hourly rates for telephone technical support are shown below: Honeywell Telephone Technical Support Hourly Rates* CoverageĮxpired Warranty - Original warranty has expired We offer free telephone technical support only to integrator technicians who have received Honeywell certification training, or to sites that are under the original warranty period.
Ensuring that our integrator base continues to comply with their agreements by keeping Honeywell certified technicians on staff will help us provide prompt and accurate technical support. Honeywell is committed to providing the very best customer service and technical support to our customers. Technical Support Policy for Honeywell Integrated Security
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